Graminkart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

• Products can be returned within 3 days of delivery.

• Items must be unused, undamaged, and in their original packaging.

• The original invoice or proof of purchase is required for all returns.

• Certain products such as perishable goods, personal care items, and customized products may not be eligible for returns.

2. Refund Process

• Once we receive and inspect the returned item, we will notify you about the status of your refund.

• Approved refunds will be processed to the original payment method within 5-10 business days.

• Shipping charges, if applicable, are non-refundable.

3. Replacement Policy

• Customers may request a replacement for defective, damaged, or incorrect products received.

• Replacement requests should be made within 48 hours of delivery.

4. Cancellation Policy

• Orders can be canceled before they are shipped.

• Once the order has been dispatched, cancellation requests may not be accepted.

5. Non-Returnable Items

The following items are generally not eligible for return:

• Perishable goods

• Personal care products

• Customized or made-to-order items

• Digital products and downloadable content

• Gift cards

6. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Graminkart

📧 Email: support@graminkart.in
🌐 Website: www.graminkart.in

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Our goal is to provide a hassle-free return and refund experience, ensuring customer satisfaction and trust.